|
The list below will help guide
you through any problems you may have at time of initial
installation or in the future. For additional assistance,
contact FluidArt Technologies or Aquatemp Products.
|
| The
UV Bulb Will Not Light - if this occurs upon initial
start-up, the problem could be caused by a number of issues. |
|
a. |
The
pressure switch is open. This is caused by low pressure in
your system. Make sure the pump is on (the bulb will only
light when there is 5PSI water pressure inside your EP unit's
web chamber). Verify that the pressure gauge reads 5 PSI or
more. If it does not read at least 5 PSI, reduce flow
exiting the EP unit by partially closing the valve on the
discharge piping exiting the EP unit. This will increase the
pressure inside the EP wet chamber. |
| b. |
The
bulb has become disconnected from the bulb connector.
Disconnect the power cord from the electrical outlet, open the
electrical enclosure bonnet and confirm the bulb connector is
firmly in place. At the same time, check all exposed wires
for a possible loose connection. Plug the electrical cord
back into the electrical outlet ONLY after the electrical
enclosure bonnet has been re-installed on the EP unit. |
| c. |
Verify
that the electrical cord is plugged into a hot outlet.
Test the electrical outlet. You should confirm the
availability of the same power as indicated on the electrical
label on your EP unit. |
| d. |
Make
sure you have not plugged your unit into any power source other
than that specified on your unit's electrical label. If
you have done so in error, the ballast has been damaged and
needs to be replaced. contact FluidArt Technologies
for
the correct replacement ballast. |
|
| The
UV Bulb Is No Longer Lit - This occurs after the unit has
been operating successfully for a period of time. |
|
a. |
The
bulb has burned out. Replace the UV bulb. |
|
b. |
The
ballast has burned out.
contact your FluidArt Technologies dealer or Aquatemp for assistance in obtaining a new ballast. |
|
c. |
Verify
that the electrical outlet where the EP unit is plugged into has
the proper voltage and the cord is securely plugged into the
outlet. |
|
d. |
Verify
that the GFCI has not tripped. To verify the operating
state of the GFCI, trip the GFCI manually and reset it
manually. The GFCI should reset. If it does not, it
indicates a fault it ground in the electrical circuit or the EP
unit itself. |
|
| The
UV Bulb Stays Lit When The Pump Is Off - The EP unit is
equipped with a safety pressure switch that turns the UV bulb
off when the pump is turned off. This function guards
against having the bulb lit accidentally when the electrical
enclosure bonnet is removed and serves to ensure that there is
water flowing in the EP unit wet chamber to cool the bulb and
extend its life. |
|
a. |
If
the EP unit is located below the water level of the pond or
pool, there is a static head of water that caused pressure to be
found inside the wet chamber. This static head of pressure
closes the pressure switch and the bulb stays lit even when the
pump is off. contact your FluidArt Technologies
dealer or
Aquatemp to obtain a special pressure switch that can be
adjusted to allow for the static head of water. |
|
b. |
If
The EP unit is located above the water level of the pond and the
bulb stays lit when the pump is off replace the pressure switch. |
|
| The
Water Is Green - Green water is an indication that the UV
rays generated by the EP unit are not effective or are not being
generated by the UV bulb. |
|
a. |
Check
the bulb to make sure it is on. If it is not on, follow
the procedures above regarding the UV bulb not lighting. |
|
b. |
Run
your unit longer. If your unit is operating on a time
clock, run the circulation pump longer to allow the EP unit to
function fully. |
|
c. |
Clean
the quartz tube. |
|
d. |
Replace
the UV bulb if it is nearing 9000 hour useful life. At
9000 hours of operation, the UV bulb is 60% as effective as it
was when it was new. This is normal for all low-pressure type UV
bulbs, which are the longest life bulbs used in this type of
application. |
|
e. |
If
your EP unit is installed on a swimming pool, shock the pool
with the sanitizing chemical you normally use and balance the
pool water as per your chemical manufactures specifications. |
|
| The
GFCI Has Tripped - The GFCI protects the system from any
fault to ground, as the electrical breaker protects the
electrical circuit. When it trips, it is an indication
that there is an electrical problem that must be corrected to
provide a safe operating environment in your pool or pond. |
|
a. |
GFCI
NOT ON End Of Power Cord - Disconnect the EP unit from
the electrical receptacle Reset the GFCI at the breaker panel or
at the receptacle. If the GFCI does not reset, replace the
GFCI. If the GFCI does reset, plug the EP unit into the
electrical receptacle and make sure the pump is on. If the
GFCI trips, it is an indication that there is a ground fault
inside the EP unit. Follow instructions previously given
for opening the electrical enclosure bonnet and inspecting the
EP unit. |
|
b. |
GFCI
Is On End Of Power Cord - Try to reset the GFCI - if
the GFCI won't reset, inspect the power cord for fraying or
damage and if none is found, unplug the power cord from the
electrical receptacle. |
|
c. |
If
water is present inside the electrical enclosure bonnet, it will
trip the GFCI. Following instructions given previously,
remove the quartz tube, inspect it for cracks or breakage or for
a bad quartz tube seat. Re-seal the quartz tube. |
|
d. |
Regardless
of where your GFCI is located, you can check the UV bulb for
GFCI trip cause by unplugging the bulb from the bulb connector,
then place the electrical enclosure bonnet back on the EP unit
and power up the circulation pump. Reset the GFCI and if
it does not trip, it indicates that the UV bulb is causing the
fault to ground. Replace the UV bulb. If the GFCI does not
reset, then the problem is with the Ballast. Replace the ballast. |
|
|
|
The
IP Unit Makes Noise When Operating - This is an indication
of the EP unit not being properly attached to a firm mounting
base of wood or concrete with the bolts placed through the
mounting holes in the EP unit base. It can also indicate
that the UV bulb was installed without the required bulb cushion
and/or bulb O'Rings. Attach the EP unit correctly to a
firm base as described in Sec.5.5 of the manual or install the
bulb cushion and/or bulb O'Rings as described in Sec. 9.0 of the
manual. |
|
|
|
Water
Is Coming Out Of Electrical Enclosure - Water exiting the
unit through the electrical enclosure bonnet can be attributed
to either a) a bad quartz tube seal, or b) a broken or cracked
quartz tube. Check the quartz tube seal and quartz tube as
instructed in Sec. 7.0 and Sec. 8.0 of the manual. |
